Terms and Conditions

Welcome to Zynora! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree, please refrain from using our website.

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1. General Information

Zynora is an e-commerce platform offering silver and gold gifting jewelry or occasional jewelry.

The company operates under Indian laws and is registered in India.

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2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our website.

By placing an order, you confirm that all information provided is accurate and complete.

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3. Product Information and Pricing

While we strive to provide accurate product descriptions and pricing, errors may occur. In such cases, we reserve the right to correct errors and update or cancel orders if necessary.

Prices are inclusive of applicable taxes unless stated otherwise.

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4. Orders and Payment

Orders are subject to acceptance and availability.

Payment must be made at the time of placing the order through the payment methods provided on the website.

Zynora reserves the right to cancel any order if payment is not received or verified.

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5. Shipping and Delivery

Products are shipped to the address provided by you during checkout.

Delivery timelines are estimates and may vary depending on location and circumstances beyond our control.

Risk of loss or damage passes to you upon delivery.

Usually it takes 7-10 days of delivery time

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6. No Returns or Exchanges

At Zynora, we maintain the highest quality control standards for our products. To ensure the authenticity of our jewelry and reduce the environmental impact caused by exchange and return packaging, we do not accept returns or exchanges.

Please review product details carefully before making a purchase. For any assistance, you may contact us at customercare@zynora.co.in or call 6265777548.

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7. Intellectual Property

All content, including images, text, designs, and trademarks, on Zynora's website is owned by or licensed to Zynora. Unauthorized use is prohibited.

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8. Privacy

Your personal information will be used in accordance with our Privacy Policy.

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9. Limitation of Liability

Zynora shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

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10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India.

Any disputes or conflicts will be subject to the exclusive jurisdiction of the courts at the company’s registered location.

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11. Amendments

Zynora reserves the right to update these Terms and Conditions at any time without prior notice.

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12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: customercare@zynora.co.in

Phone: 6265777548

Effective Date: December 15, 2024